10:08:02 From Kristine Carey : great to have you here, beth! so glad you can join us :) 10:09:45 From Lupe W : Great perspective. It's temporary!! 10:12:21 From Kristine Carey : yes, lupe - it's temporary! thankfully 10:13:22 From Sue : Totally having trouble focusing 10:13:56 From Kristine Carey : many of us are, sue - it's not just you 10:14:25 From Kristine Carey : it's also easy to absorb the collective vibe without realizing it, too 10:16:23 From Diana E : I’m not sure where this question falls… 10:17:03 From Kristine Carey : feel free to ask diana & well make sure your question gets answered 10:20:23 From Liz A : and thank you - i love the garden idea, especially as we don't have one 10:20:55 From wendy : That reminds me of what happened today: One of my audiobooks was accepted in a free library promotion for this month. It makes me feel good, and I think it will help get my books out. 10:21:50 From Kristine Carey : wendy - amazing! congrats :)) 10:23:09 From Sandy R : I'm in HR. While it may not be the best time for employer, it is a great time to review one 10:23:52 From Diana E : me too. i’m positiveDiana! 10:24:05 From Sandy R : one's resume . . . and see if there are other skills that may need additional shoring up. Sorry I hit the button too fast. I 10:24:30 From Sandy R : Maybe a candidate needs to practice interview questions, etc. 10:25:09 From Deborah H : I would also look with them at things that are unique about them that they might bring into their conversations 10:25:30 From Kristine Carey : great ideas, sandy & Deborah. thank you 10:25:53 From Lupe W : Thanks, this was so hopeful. I just wanted to come across authentically and positively. This was so helpful and hopeful. 10:26:02 From Laura P : I too am a career coach. I think it’s a good time for people to stay connected to their self-worth and value and to be articulating their value. I’m focusing on interview skills. 10:26:30 From Kristine Carey : you've got this, lupe! 10:26:46 From Kristine Carey : thanks, laura! 10:26:58 From Michelle G : Ugh… 10:27:31 From Sandy R: Vidyard is a great video email -- great for staying in touch with customers and sending to potential new customers. Use an appropriate tone due to crisis; however, it's a great tool. 10:27:34 From jerri : As Cheryl Richardson, my colleague, always says “Tell the truth with love and compassion.” 10:27:58 From Michelle G : Interesting point about tone deafness - I think a lot of us think that’s more about being biz as usual - but “happy talk” is another example 10:28:43 From Barbara S : Yes, I have gotten one of those “now we can reset capitalism!!” Invites. 10:28:48 From Lupe W : I love it!! Acknowledge the present and see if it's right for you. 10:30:12 From jerri : Internal alignment so important…Great concept. As coaches we need to be authentic! 10:31:08 From Lonnie : You (Diana) and any millions have been temporarily laid off or furloughed. So, you now have more time to devote to your coaching. You can help many others that are in the same boat. 10:31:51 From jerri : Great coaching! 10:33:17 From Sandy R : Vidyard is a great video email -- great for staying in touch with customers and sending to potential new customers. Use an appropriate tone due to crisis; however, it's a great tool. Better than a written email. 10:33:25 From Rob K : Email campaigns are HUGE. Individually is even better! 10:33:34 From jerri : I think phone calls are the best, if you already have a connection. 10:33:57 From jerri : Texts and voice mails are good, as are emails, but phone calls are the best! 10:33:57 From Kristine Carey : tone is important for sure - email can be tricky with tone, so choose your words carefully to make sure they match your intentions 10:34:24 From Kristine Carey : I often do a recorded voice message that I email 10:34:29 From Kristine Carey : individually 10:34:47 From Rob K : Ignore those Facebook people! 10:35:13 From Robyn M : Agree totally with no more business as usual. 10:35:24 From Diana E : thank you everyone:-) I usually don’t share some of these things…i sometimes fall into the deaf tone/happy/positive/….because it’s too scary for me to be in the reality as a single mom head of household…i lived in a homeless shelter, fighting family court battle…so, I feel that that experience is helping me to navigate THIS time 10:36:50 From Diana E : THANK YOU CJ for sharing that about the booming business in pjs’ …i need to hear that because my newsfeed is about that..(i’m going to figure out how to create a newseeed with people I choose…and new people I add. 10:37:01 From Michelle G : But, some folks have extra time on their hands, so maybe this could be a good time to take a course (if it were free or not too expensive) 10:37:11 From Raven : I get easily overwhelmed by social media promotions. Whenever I notice, I just get off the platform and back to “my business.” As someone wrote earlier, the collective noise can be overwhelming. It’s OK to turn it off. 10:38:25 From Diana E : this message feels sooooo good to my soul. thank you. Kris and CJ 10:38:25 From Karen P : Does the chat get saved so we can read after the call? 10:39:13 From jerri : I’m taking the Yale/Coursera course on the Science of Well-Being (formerly the Science of Happiness). It’s free and terrific! 10:40:17 From C.J. Hayden : Yes, chat will be saved and sent to everyone after the call 10:40:22 From Robyn M : Karen, you can save a copy of the chat for yourself. Click on the 3 dots right above these comments. 10:40:39 From Kristine Carey : the video, audio, and chat will all go out after the call today 10:41:22 From wendy : Just re: vulnerabilities, I think now is a time to ask for help. For me, I had to apply for unemployment and I applied for an emergency SBA loan this week. I looked within and reached out and also asked my husband to sit down with me and help me because this things make me feel really anxious. That feels important to me right now, just those simple things. 10:42:19 From Toni H : I still have to do lead generation online - I'm revamping my business and will have to use some ads as a part of that formula. 10:42:23 From Deborah H : I see the people who are “tone deaf” as being further back on the path of self-awareness; in shock and denial. I wouldn’t buy from them, but I’d love us to have compassion for them... 10:42:34 From Kristine Carey : that's great, wendy - asking for help, reaching out, taking advantage of opportunities the government is offering - are all great ways to make sure you and your business feel taken care of 10:42:38 From Darlene D : Rob - seek some referrals or testimonials from your clients 10:42:48 From Barbara S : I am with Rob in that my goal is to create a work-from-anywhere business. I am using this time as a test of systems — and an excuse to transition more clients to online systems. 10:43:06 From Kristine Carey : nice, Barbara - run some experiments! 10:43:11 From Lupe W : Referral building. Awesome idea. Thanks, C.J. 10:43:28 From Toni H : I agree with "compassion" Deborah. This is not personal, in addition to not being permanent. The investment to create videos and run funnels isn't always easy to undo/redo. 10:43:40 From Diana E : ob can also call all his past clients and see how they are doing …and if they ask he can share what he’s working on 10:44:42 From Beth S : No worries. 10:47:01 From Polly B : My business doesn’t fit any of the four exactly because work will continue but it has stopped for a period of probably months. I’m trying to figure out how to build for the future and make a little money in the present. There are probably others in similar circumstances. 10:47:29 From Kristine Carey : yes there are, polly 10:49:22 From Toni H : Carolyn could start by authentically saying, "I know you may not feel ready, and now is the time …" Distinguish the objection up front. 10:50:21 From Sara H : I’ve always worked face to face as a coach or a workshop leader. I’m thinking of transitioning to on line. Are we getting overwhelmed with Zoom groups? 10:50:33 From Sandy R : Regarding re-inventing or re-tooling - on a personal level, perhaps we need to augment our skills, coaches need coaches, we may need to think about what the "new normal" may be for our business. 10:51:46 From Sandy R : When I think about re-inventing, I also feel like I need to revisit my business vision, mission and values as well as what /how I want to communicate it. 10:51:53 From jerri : I personally think Zoom classes are helpful, but exhausting. I’ve always coached by phone (one-on-one). It’s very intimate and energizing for both the client and me. 10:52:19 From Lonnie : I'd appreciate some information or contact information on Virtual Organizing 10:52:40 From Rob K : If you replace your face to face sessions with Zoom, you can record it and give it to your clients 10:52:55 From Raven : Yes, Zoom fatigue 10:52:56 From jerri : YES! 10:53:08 From Raven : And yet, here we are. 10:53:17 From Kristine Carey : Lonnie, I'm happy to connect you - can you give me a bit more info about what you're looking for? 10:53:27 From Rob K : Were you overwhelmed with live groups? 10:53:46 From Polly B : But people are also experiencing too much online. You have so many participants because you’re giving real value. It’s got to be targeted and high value and accessible. 10:53:54 From Toni H : Zoom is just a tool a location even, not the endgame. No different than a restaurant for a reception or a conference room for a meeting. 10:54:02 From jerri : Personally I think it’s overwhelming. 10:54:15 From Lonnie : There were always more physical meetings than we could attend. We have to find balance on which Zoom Meetings we will attend 10:55:01 From Sandy R : I also think that writing a few blogs are helpful to keeping your business top of mind - placed on LinkedIn and sent to clients or potential clients. 10:55:19 From Toni H : Balance(?) 10:56:26 From Darlene D : S andy thanks for that earlier comment about re-inventing . I am a coach and my background is in technology. I have helped 3 others get online with their presence . . . maybe that is my new/temp direction for now. 10:56:55 From jerri : Also, some people are introverts and some for extroverts. 10:56:59 From Michelle G : This is an opportunity to rethink how many meetings we REALLY need (fingers crossed!) 10:57:59 From Rob K : I think the help stuff and grouop chats will die down. I would say focus on those whom you trust. 10:58:05 From Kristine Carey : i'd like to think so michelle! 10:58:24 From Fintan S : I present training courses, normally in person and normally full days, but of course I can't now. We're starting to present online this month. But, with my partners, we've agreed we think it's unfeasible to do more than 1/2 a day at a time. Are you really doing full day Zoom presentations, Kristine? How many actual hours, how many intervals, etc? 11:00:55 From Toni H : It's funny … Zoom has so quickly become for web conferencing like Kleenex is to tissues and Clorox is for bleach. We now Zoom as a verb, lol! 11:01:21 From wendy : Who’s Zoomin’ who? Aretha was clairvoyant! 11:01:46 From Kristine Carey : fintan, like she said, we come & go during the course of the day so that the camera isn't on all day. having said that, I have attended 6 hour meetings, and as long as they arranged spaciously it's not as overwhelming as it might seem. just like an in person session, how it's arranged makes all the difference 11:03:02 From Sue : For the online course design, imagine you are the student - how would you productively enjoy your experience? 11:04:11 From carolyn : Hmmm.... I just want to say, I have friends, colleagues and clients who actually are doing quite well right now. They are embarrassed for people to know. 11:04:42 From Gene F : Lots of folks will need marriage counseling after all this.... 11:05:50 From Kristine Carey : good point, Carolyn - it's perfectly ok to be doing well, yet I can see where they might feel vulnerable sharing that - as if it's best that we're all miserable, which isn't necessary. what is necessary is compassion & being present & vulnerable, and go from there. 11:05:53 From C.J. Hayden : https://michellegarrett.com/2020/04/01/coronavirus-communications-social-media-marketing/ 11:05:55 From Lupe W : Christine, Great to see you. I would think Marriage and Family clients need you now more than ever. People are stuck in the house together and that creates tension. How can you help me and give me some techniques to get through this time in our family lives. What do you think? 11:06:25 From Michelle G : Oh, thank you, so much, CJ! Appreciate you reading and sharing. 11:06:28 From Diana E : i loooove that… 11:06:30 From Toni H : That's cool, Christine! It's like a referral, it just happens to be one of your businesses to another one of your businesses. 11:06:40 From Diana E : show up to give reassurance…. 11:07:37 From jerri : Short sessions are a great idea! I’m going free 30 min. sessions. One offs. 11:07:45 From jerri : I’m doing... 11:07:49 From Darlene D : Christine - I just started offering a 20-min "Laser Focus" session - where they come in with ONE thing to discuss and we get them into action by end of 20 minutes. 11:08:14 From Lonnie : I'm fortunate that my business is alive, as we are an "Essential Business". We are a copier & printer dealer. I was told that Amazon is temporarily not selling toner supplies for most of this month. We have all Brand Name and Compatible Toner, Drums & Ink. We can ship from L..A. or N.Y. The Toners have a 1 year defect warranty. Please try to buy from Small Businesses, as most of us are, rather than going onto the internet. Help keep Small Businesses alive. If your business is having problems, I will work out the pricing on a sliding scale. Anything to help! We also will service all brand of offie machines in the Los Angeles area. Thanks, Lonnie Datanet Copier Consultants 818-886-0009 lonniejayg@gmail.com 11:08:25 From Raven : Hi Christine. Good to see you here. Similar to Lupe. I am aware of a therapist who has transitioned to virtual, and he’s very busy right now. 11:09:14 From Diana E : can you share again…doing message outreach to let people know I have these laser coaching or free class…. 11:09:45 From Diana E : what’s a way to authentically see how people are doing and share what things I’m working on 11:09:53 From Diana E : I believe you touched it last call 11:09:54 From Liz W : When I have used a Pay What You Can fee scale, the client has always chosen a higher amount than I expected. 11:09:55 From Diana E : thank you 11:10:05 From Kristine Carey : they often do, liz 11:10:34 From Diana E : Liz—do you include pay options? 11:11:08 From Sandy R : There are also SBA loans that are available to owners of a business. I have a fact sheet about it and ma willing to send it to CJ. 11:11:35 From C.J. Hayden : Sandy, I have that same fact sheet, thanks! 11:12:00 From Kristine Carey : yes, the sba & the governments are doing what they can to help! 11:12:01 From Karen P : yes please ad the link - I’m having trouble focusing too 11:12:21 From Liz W : @Diana Estrada I tell them my normal rate and then let them make me an offer. 11:12:22 From christiner : Beth, thank you for that! 11:13:00 From Lonnie : It's a good time to really learn "patience". 11:13:28 From Diana E : medical doctors===send them food/cards/ maybe ‘raise money’ to serve and send them food/ N95 masks…made masks 11:13:48 From Gene F : Starbucks card? 11:14:19 From Diana E : I saw someone have a fund account where you get your community involved to let them know you care…and thinking about them and that you got your community involved. 11:14:46 From carolyn : I sent mine a cool, Texas, hand oil. They loved it. 11:14:57 From Diana E : even a TEXT!! thinking about you. I’m meditating for you…. 11:15:11 From wendy : re: SBA. I received this link from my rep about loans: https://www.speaker.gov/sites/speaker.house.gov/files/SBA%20District%20Offices%20-%20Master%20List.pdf 11:15:21 From Diana E : omg! yes, i’m waking up to this :-) 11:15:45 From wendy : I clicked on my district office, and there was a link at the top about emergency loans. It said it would take 2.5 hours to fill out. It actually took me 20 minutes. It was quite simple and straightforward. 11:15:50 From Diana E : I’ve been time tracking…and, I get real with my time:-) 11:16:51 From Karen P : Pet adoptions are up so if you were actually thinking about getting a pet (especially a cat so you don’t have to go outside) now is a good time as it really helps alleviate lonliness 11:16:53 From Diana E : creating an ‘hour of abundance’ and take 5-10-15 minute actions… 11:17:13 From Gene F : My work schedule has changed to work 10:00am - 3:00pm. Then go hiking for 2 hours and then dinner and then work again 6:30pm - 9:30pm 11:17:25 From Beth S : Here’s the link to the article about giving yourself a few weeks to adjust before expecting yourself to be able to focus: https://www.chronicle.com/article/Why-You-Should-Ignore-All-That/248366 11:17:40 From Diana E : Gene—do you break down activities your 10 -3 pm? 11:17:44 From C.J. Hayden : From Alice Stollmeyer: You may be grieving loss of normalcy. 11:17:45 From Gene F : yep 11:18:16 From jerri : Love this: From Alice Stollmeyer: You may be grieving loss of normalcy. 11:18:51 From Sue : Wow - I never made that connection to Maslow's. Makes all the sense in the world as to why we feel the way we do. We've fallen down the triangle. 11:18:56 From C.J. Hayden : See https://t.co/ABG9H31eXU for more 11:19:07 From Gene F : phone calls, emails, video meetings 10:00am - 3:00pm. Projects 6:30pm - 9:30pm. 11:19:11 From Lonnie : I've been hiking or bilking every day. They say exercise is the best way to keep our immunity high. It also calms us down and helps us to feel productive. I am taking some control! 11:19:23 From Darlene D : adrenaline and cortisol are more present than the "happy hormones" 11:19:38 From Gene F : will do cycling when its 60 degrees or more. 11:19:47 From Beth S : Hi Kristine. I did just post the link to the article I mentioned. It’s geared towards an academic audience but is applicable to all. 11:20:12 From Lupe W : Kris, I love it. Be self forgiving. 11:20:18 From Lonnie : We can do stationary biking indoors 11:21:04 From wendy : I love Club Quarantnie, dancing to #dnice music on IG Live. Next set is Saturday night. 11:21:08 From Gene F : I'm lucky I live in a rural area with many trails near or in the Colorado National Monument in Western Colorado. 11:21:18 From Polly B : This is the best explanation I’ve found for all the new programs. https://www.feinstein.senate.gov/public/index.cfm/press-releases?id=F85A3E6B-1FDA-4F73-92A0-587015A47E4C 11:21:40 From jerri : Tapping is a great way to handle anxiety and stress. TappingSolution.com or Dawson Church are the biggies. It’s very helpful. 11:21:49 From Lonnie : Endorphins and serotonin help to neutralize the adrenaline & cortisol 11:22:29 From carolyn : Thank you! 11:23:48 From Toni H : It seems like the "side business" or startup sole proprietorship falls through the cracks of the small business stimulus programs. Does anyone know? 11:24:54 From jerri : It seems you have to have a payroll to get the loans in the US 11:24:56 From Kristine Carey : I like the tapping eft too, jerri 11:25:26 From Diana E : yes, productivity crash! in my day job I was responsible for booking appointments and responsible for delivering 10 presentations every week…and, turn in my activity every single day….I can turn my focus to do the same for my coach biz. 11:26:31 From Gene F : some states and cities are offering grants and loans. 11:26:39 From jerri : Great ideas, C.J. 11:26:46 From Polly B : It absolutely covers lots of self-employed, just coming in. Check out that Feinstein article. You don’t not need to have a payroll or even much income to get the $600 weekly unemployment and you can still be working. I’m not expert — but that explanation I sent is a good one. 11:26:50 From Toni H : Thank you, CJ and everyone! 11:26:55 From Darlene D : We have a Small BUs. Development Center (SBDC) associated with local University and they partnered with a large company offering $$ to local small busineses grants. 11:27:12 From Toni H : Thank you, Polly! 11:27:48 From jerri : Some SCORES are having seminars on this t 11:28:13 From Diana E : thank you For this… 11:28:21 From Beth S : I have to drop off. Thanks very much C.J. and everyone! 11:28:26 From Kristine Carey : Marena & Barbara, thank you for trying to ask a question - if it's quick I can try to answer here 11:28:32 From Kristine Carey : bye, barabar! 11:28:38 From Lupe W : Thank you C.J. and Kris. You ladies are simply awesome!!! 11:28:39 From Robyn M : Many thanks! 11:28:57 From Toni H : You guys are awesome, thank you!! 11:28:58 From wendy : Thank you CJ and Chris. This is very helpful. 11:28:59 From Kristine Carey : thank you for coming everyone!! 11:29:08 From Diana E : thank you everyone for holding space…beautiful. 11:29:09 From Debra S : Thank you - super helpful! 11:29:37 From Judith : Thank you so much CJ and Kristine. And everybody here. 11:30:19 From Diana E : Thank you…feels good when you say that…this is temporary…i will believe when I say that to ‘my people’ they will feel the same…thank you. I’ll have to find what you said about ‘showing up’… 11:30:22 From Kristine Carey : so happy you could all join us 11:30:38 From Diana E : AMEN. 11:30:51 From Lonnie : Thank you for a great meeting You're making a huge difference! 11:31:11 From Michelle H : Thank you all for your inspiration! 11:31:15 From Mary A : Thank you both and everyone. Like the chocolate idea! 11:31:19 From Polly B : Thank you so much. 11:31:30 From Sue : I like the chocolate part. This is so helpful and valuable. Thank you so much 11:31:34 From Diana E : what was that you said earlier about ‘showing up’… 11:31:44 From Liz A : many thanks to CJ, Kristine and everyone inspirational community